How can we help you?

Got a question, found a bug, or want to share feedback? Reach out and we'll get back to you as soon as we can.

Email Support

Send us an email and we'll respond within 1–2 business days. Include your device type and app version for faster help.

Send an Email

Report a Bug

Something not working as expected? Let us know what happened, what you expected, and which device you're on.

Report a Bug

Feature Request

Have an idea that would make Portio better? We read every suggestion and use them to shape what we build next.

Share an Idea

Subscription Help

Issues with billing, restoring a purchase, or cancelling? Most subscription issues are handled directly by Apple or Google.

Read the FAQ

Check the FAQ First

Many common questions — smart scale setup, subscription billing, data backup, and brew tracking — are already answered in our FAQ. It's the fastest way to get help.

Browse the FAQ